To cancel your membership, please follow these steps:
1. Visit swethotyogaandfitness.com.
2. Log into your account (located in the top right of the navigation bar).
3. Once logged in, click on “Manage Account” in the top right corner under your profile picture.
4. Click on “Your Plans & Credits”.
5. Your membership should pop up.
6. Click on the 3 dots.
7. Click on “Cancel Plan”.
If a valid credit card is not on file and a payment is missed, we will request a new form of payment. If a new form of payment is not provided, we will cancel your membership and your missed payment will be a balance due on your account. You will not be able to attend classes until your balance due has been paid.
With a 14-day notice, memberships can be placed on hold for a minimum of 14 consecutive days and a maximum of 90 consecutive days. In cases of injury, the 14-day notice & 90 consecutive days can be waived w a doctor’s note. Memberships can only be placed on hold for a total of 90 days per calendar year.
You can cancel a class without penalty up to 4 hours prior to the class start time. If you book a class within 4 hours of class start time, you can cancel without penalty up to 1 hour after booking.
If you cancel with less than 4 hours before class start time, then it is considered a late cancel. For drop-ins, class card holders & SILVER & GOLD members, a class will be used. For unlimited members, a $5 fee will be assessed.
